Frequently Asked Questions

We are open Monday through Saturday 10-5pm. We are closed on Sunday.

We are located right across from Costco in Cool Springs in the Moores Crossing Shopping Mall.

91 Seaboard Lane, Suite 100, Brentwood, TN 37027

The process starts by having you filling out our consignment form so we can see if your items would be a good fit for our store.
The consignment split is 50/50 for the first 90 days. After that the consignor receives 25% of the proceeds.
We take in quality furniture that is in excellent condition. Our market is mostly furniture that is 10-15 years or newer.
We do not take clothes, electronics, appliances, bedding, mattresses, jewelry, and most antiques.
Yes, we ask that you would call into our store to set up an appointment to bring in your items.
Consignor checks go out the 10th day of the month after the item has sold.
We can either donate the item(s) for you and send you a tax write off or you can come pick up the item(s).

If your item has not sold after 30 days, the price reduces 10%, after 60 days it reduces 20% and after 90 days it reduces 30%. However, oftentimes after 90 days we will reduce up to 50%.

We post fresh inventory weekly on our website and on Instagram and Facebook.

We cannot hold items because they are consigned and need to make the inventory available to the first person willing to purchase it.

Due to the number of consignors we have, we are unable to let you know when an item has sold. You are welcome to call into the store at any point to receive an update from us.

Typically, we like to have you pick up the items within 48 hours of your purchase. Due to certain circumstances, we can make alternative arrangements.

We have been at our location since 2009.
Although we do receive multiple loads each week, there is no set day that the loads come in.

The majority of our items come from homes – people are either downsizing, moving, or redecorating. We will sometimes receive inventory from offices as well. We also sometimes receive new inventory from a few manufacturers.

We ask that once you have consigned with us, that you leave the items here for the full 120 days.
We do have outside transport companies that our buyers often use that can deliver your items for you. You would pay them separately.
You can either bring the items to the store yourself, or we do have outside moving companies that can deliver for you. Typically, our store will pay for the full transport fee upfront when the furniture arrives in the store and then deduct the moving fee from your proceeds at the time of sale.
Our store will typically set the price for the items you are looking to consign. We take into consideration original and current retail prices, quality, age, and condition.
We often provide an email with a starting price range for your items.

If you live close by the store and have a number of items you are looking to consign, we can stop by and take a look at everything in person.